Support

The use of the Precise Instrument Calibration Company web site (this “web site”) and the sale of products and services offered on this web site are governed by the terms and conditions set forth below and all other disclaimers, guidelines, policies and terms and conditions of sale appearing on this web site under Customer Service (collectively, the “Terms and Conditions”). Your use of this web site in any manner, whether browsing, activating an account with us or making a purchase, constitutes your acknowledgement that you have read the Terms and Conditions and that you agree to follow and be bound by them. Precise Instrument Calibration Company reserves the right to modify or change the Terms and Conditions at any time without prior notice to you. Therefore, we recommend that you please read them carefully each time you use this web site.

Please note that the guidelines, policies and other terms and conditions of use and sale at of Precise Instrument Calibration Company and other Precise Instrument Calibration Company-affiliated or co-branded web sites may vary.

Usage Restrictions

You may access and view the Content (as defined below) appearing on this web site for personal, non-commercial use only. You may download and/or copy certain portions of the Content for personal, non-commercial use only, provided that you (a) retain all copyright, trademark or other proprietary notices contained on the Content, (b) do not modify or alter the Content in any way and (c) do not make the Content available to any third party. Precise Instrument Calibration Company reserves complete title and full intellectual property rights in any Content that you download from this web site.

You agree to use this web site only for lawful purposes. The following activities are strictly prohibited: (i) misrepresenting the identity of a user; (ii) tampering with this web site; and (iii) conducting fraudulent activities.

Privacy Policy

Precise Instrument Calibration Company use of personal information that you may submit to Precise Instrument Calibration Company through this web site is governed by the Precise Instrument Calibration Company Customer Information Privacy Policy.

Proprietary Rights

The Precise Instrument Calibration Company logos and trademarks, as well as other marks, trade names, trademarks and logos on this web site, are the properties of their respective owners. You may not use, reproduce, copy or manipulate such logos in any manner without the prior written consent of the owner.

The entire contents of this web site, including text, images, music, sound, photographs, video, illustrations, icons, graphics, headers, data, information and software (collectively, “Content”) are subject to copyright, trademark, or other proprietary rights or licenses held by Precise Instrument Calibration Company or a Precise Instrument Calibration Company affiliate or by third parties who have licensed their rights to Precise Instrument Calibration Company. All Content is copyrighted as a collective work under the U.S. and international copyright laws and Precise Instrument Calibration Company owns, to the fullest extent allowed by such law, the copyright in the arrangement, coordination, enhancement and selection of such Content or this web site. Except as provided above, you may not make copy, modify or create derivative works of the Content. In addition, you may not distribute, publish, transmit, reuse, repost, “and frame” the Content in any manner or sell or attempt to sell the Content.

Any remarks, suggestions, ideas, messages and data submitted by you to Precise Instrument Calibration Company through this web site or other Precise Instrument Calibration Company-affiliated web sites (collectively, the “Messages”) shall be and remain the exclusive property of Precise Instrument Calibration Company. Therefore, Precise Instrument Calibration Company discourages you from submitting Messages that you do not wish to assign to Precise Instrument Calibration Company, including confidential information or any original creative materials such as product ideas or original works. You represent and warrant to Precise Instrument Calibration Company, and accept responsibility for, the accuracy, appropriateness and legality of the Messages. Your submission of such Messages shall constitute an assignment to Precise Instrument Calibration Company of all worldwide right, title and interest in and to all copyrights and other intellectual property rights in the Messages. Precise Instrument Calibration Company is entitled to use, copy modify, disclose, distribute and make derivative use of any of the Messages for any purpose without restriction or compensation in any way to you.

Modification of Content

Precise Instrument Calibration Company attempts to ensure that the Content on this web site is complete and current. As indicated in the DISCLAIMERS set forth below, Precise Instrument Calibration Company does not guarantee that the information contained on this web site will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. Precise Instrument Calibration Company reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you. Further, Precise Instrument Calibration Company reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, Precise Instrument Calibration Company shall promptly issue a credit to your credit card. If you are otherwise unsatisfied with your purchase, you may return it to Precise Instrument Calibration Company. Please see our Return/Cancellation Policy.

Placing an Order

At this time, with the exception of Precise Instrument Calibration Company ships merchandise only to locations within the continental United States and not to international locations. The risk of loss and title for all merchandise ordered on this web site pass to you when the merchandise is delivered to the shipping carrier.

You may purchase merchandise from this web site by using any one of the payment options listed in Payment Options. Precise Instrument Calibration Company reserves the right to change its payment procedures at any time without prior notice to you.

Precise Instrument Calibration Company charges sales tax, for merchandise ordered by Massachusetts Residents only, on this web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Once your order is submitted to us, we cannot change or cancel an order until your merchandise is received by you. All returns of merchandise are subject to Precise Instrument Calibration Company return policy, available under Returns/Cancellations.

DISCLAIMERS

ALL CONTENT ON THIS WEB SITE, INCLUDING, BUT NOT LIMITED TO, ANY ADVICE THAT MAY BE GIVEN TO YOU OVER THIS WEB SITE, ARE PROVIDED “AS IS” AND ALL USE OF THIS WEB SITE IS AT YOUR OWN RISK. Precise Instrument Calibration Company DISCLAIMS, AND YOU HEREBY WAIVE, ANY AND ALL WARRANTIES AND LIABILITIES OF Precise Instrument Calibration Company, WHETHER EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, WITH RESPECT TO THIS WEB SITE AND ANY CONTENT ON THIS WEB SITE, INCLUDING, BUT NOT LIMITED TO, ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B) IMPLIED WARRANTY OF NON-INFRINGEMENT; AND (C) CLAIM IN TORT (INCLUDING NEGLIGENCE). WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE THAT Precise Instrument Calibration Company DOES NOT REPRESENT OR WARRANT THAT THIS WEB SITE WILL BE ACCESSIBLE WITHOUT INTERRUPTION OR THAT THIS WEB SITE OR THE SERVER THAT MAKES THIS WEB SITE AVAILABLE ARE FREE FROM ERRORS, DEFECTS, DESIGN FLAWS OR OMISSIONS OR FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

Precise Instrument Calibration Company DOES NOT WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED IN THIS WEB SITE, INCLUDING ANY ADVICE OR OTHER SIMILAR INFORMATION OBTAINED BY YOU FROM US OR THROUGH THIS WEB SITE. Precise Instrument Calibration Company DOES NOT MAKE ANY REPRESENTATION THAT THE CONTENT PROVIDED IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.

Precise Instrument Calibration Company reserves the right to refuse or cancel any orders placed for products and/or services for which the sale or use of such products and/or services in your state is restricted or prohibited. Precise Instrument Calibration Company further reserves the right to cancel multiple orders of this item purchased by the same Precise Instrument Calibration Company user and/or shipped to the same delivery address. Precise Instrument Calibration Company may display advertising prints for products sold through this web site. Precise Instrument Calibration Company attempts to display the colors of the products shown on this web site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of color depends, in part, upon the type of computer monitor used by you.

Limitation of Liability

IN NO EVENT SHALL Precise Instrument Calibration Company, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, SUCCESSORS OR ASSIGNS OR OTHER REPRESENTATIVES BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE-WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES) ARISING OUT OF OR IN CONNECTION WITH ANY USE OF, INABILITY TO USE, OR RESULTS OF USE OF, THIS WEB SITE OR ANY CONTENT ON THIS WEB SITE, EVEN IF Precise Instrument Calibration Company OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS WEB SITE AND THE CONTENT THEREON, OR THE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THIS WEB SITE. IF ANY PORTION OF THIS LIMITATION IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN Precise Instrument Calibration Company TOTAL LIABILITY TO YOU SHALL IN NO EVENT EXCEED TEN DOLLARS ($10). SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, IN WHICH CASE THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Enforcement By accessing and using this web site, you agree that your access and use of this web site is subject to the Terms and Conditions, and all applicable laws, as governed by the laws of the State of Massachusetts, without giving effect to any principles or conflicts of laws. Links to Third Party web sites This web site may contain links to other sites that are neither owned nor operated by Precise Instrument Calibration Company (although some such sites may have an affiliation with Precise Instrument Calibration Company) (collectively, “Third Party Sites”). Such links are provided for your convenience only. Precise Instrument Calibration Company makes no representations whatsoever about any Third Party Sites which you may access through this web site, as Precise Instrument Calibration Company has no control over the content appearing on such Third Party Sites. Moreover, a link to a Third Party Site does not imply and does not constitute sponsorship, endorsement, approval or responsibility for the content on, or the use of, such Third Party Site. No rights to use or copy the information on this web site or the Third Party Site is granted or implied. Please

Note: The privacy policies applicable to Third party Sites may differ significantly from Precise Instrument Calibration Company Customer Information Privacy Policy and Precise Instrument Calibration Company Children’s Online Privacy Policy. You are encouraged to review the applicable privacy policies of such Third Party Sites. Miscellaneous The Terms and Conditions constitute the entire agreement between you and Precise Instrument Calibration Company with respect to this web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Precise Instrument Calibration Company with respect to this web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Precise Instrument Calibration Company. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

UPS Shipped Items

All UPS shipped orders are processed immediately. Once an order has been processed, we are unable to cancel the order. However, you may refuse the merchandise upon delivery. A refund will be issued once the merchandise is returned to our warehouse. If you have received the merchandise, you can simply return it with a tracking number.

Check your Order Status online. Orders with a status of “Processing” cannot be canceled. When the status changes from Processing to Shipped it means that your order has left our distribution facility and is on its way to the carrier’s regional distribution center. The typical duration of this stage is 1-3 business days. As a result, tracking numbers and other information may not be available until your shipment arrives at the carrier’s regional center.

To contact Customer Service:
Send an e-mail to our Customer Order Department
or Call 781-826-7642.

Is my order subject to sales tax?

Only orders that are shipped to addresses in Massachusetts are subject to state sales tax. Sales tax is charged on the products purchases and also on the shipping and handling amount.

 

What payment methods do you accept?

We accept VISA, MasterCard, American Express, Discover Card, personal checks, cashier’s checks, PayPal, wire transfers, and money orders. We DO NOT CHARGE YOUR ACCOUNT until we have SHIPPED your order! Most personal and company checks may be held up to 10 business days for processing.